This is an answer
This is an answer
Read our Shipping Policy.
Got it — so we’re starting fresh for Cristal Kart and need a shipping policy from scratch.
Since it’s a clothing brand on Shopify, the policy should:
-
Build trust with customers
-
Be clear on shipping times, costs, and locations
-
Set realistic expectations to avoid disputes
-
Match Shopify & courier service norms
Here’s a ready-to-use shipping policy you can customize for Cristal Kart:
Cristal Kart – Shipping Policy
Last Updated: [30/09/2025]
At Cristal Kart, we want your shopping experience to be smooth, transparent, and worry-free.
Below is our detailed shipping policy for your reference.
1. Processing Time
-
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
-
Orders placed after 5:00 PM will be processed the next business day.
2. Shipping Locations
-
We currently ship across India.
-
International shipping will be introduced soon.
3. Shipping Charges
-
Free standard shipping on all orders above ₹999.
-
Orders below ₹999 will have a flat shipping fee of ₹79.
4. Delivery Time Estimates
-
Metro Cities: 3–5 business days
-
Non-Metro Cities: 5–7 business days
-
Remote Locations: 7–10 business days
Please note: Delivery times may vary due to courier delays, weather conditions, or high-demand seasons.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email/SMS.
-
You can track your package directly through the courier’s website or from your Cristal Kart account.
6. Delayed or Lost Shipments
-
If your order has not arrived within 10 business days from dispatch, please contact our support team at +919520829937
-
We will assist you in tracking or replacing the order.
7. Incorrect Address
-
Please double-check your address at checkout. Cristal Kart will not be responsible for delays or lost packages due to incorrect or incomplete shipping details.
8. Contact Us
For any shipping-related queries, feel free to reach us at:
📧 crystalcart6@gmail.com
📞 +919520829937
If you want, I can also make a beautiful Shopify-friendly HTML version of this so it looks clean and professional on your store’s “Shipping Policy” page.
That way, it will match your brand colors and format nicely.
Do you want me to prepare that HTML version next?
Read our Shipping Policy.
Got it — so we’re starting fresh for Cristal Kart and need a shipping policy from scratch.
Since it’s a clothing brand on Shopify, the policy should:
-
Build trust with customers
-
Be clear on shipping times, costs, and locations
-
Set realistic expectations to avoid disputes
-
Match Shopify & courier service norms
Here’s a ready-to-use shipping policy you can customize for Cristal Kart:
Cristal Kart – Shipping Policy
Last Updated: [30/09/2025]
At Cristal Kart, we want your shopping experience to be smooth, transparent, and worry-free.
Below is our detailed shipping policy for your reference.
1. Processing Time
-
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
-
Orders placed after 5:00 PM will be processed the next business day.
2. Shipping Locations
-
We currently ship across India.
-
International shipping will be introduced soon.
3. Shipping Charges
-
Free standard shipping on all orders above ₹999.
-
Orders below ₹999 will have a flat shipping fee of ₹79.
4. Delivery Time Estimates
-
Metro Cities: 3–5 business days
-
Non-Metro Cities: 5–7 business days
-
Remote Locations: 7–10 business days
Please note: Delivery times may vary due to courier delays, weather conditions, or high-demand seasons.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email/SMS.
-
You can track your package directly through the courier’s website or from your Cristal Kart account.
6. Delayed or Lost Shipments
-
If your order has not arrived within 10 business days from dispatch, please contact our support team at +919520829937
-
We will assist you in tracking or replacing the order.
7. Incorrect Address
-
Please double-check your address at checkout. Cristal Kart will not be responsible for delays or lost packages due to incorrect or incomplete shipping details.
8. Contact Us
For any shipping-related queries, feel free to reach us at:
📧 crystalcart6@gmail.com
📞 +919520829937
If you want, I can also make a beautiful Shopify-friendly HTML version of this so it looks clean and professional on your store’s “Shipping Policy” page.
That way, it will match your brand colors and format nicely.
Do you want me to prepare that HTML version next?
Read Our Return & Refund Policy
7 Days Return or Exchanges
At cristalkart.com, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 7-day return window from the date of delivery for most items. Please review our return policy to understand the conditions and process.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The return request is made within 7 days of the delivery date.
- The item is unused, unworn, and in its original condition.
- The item is returned in the original packaging, with all tags and labels attached.
- Proof of purchase (e.g., order confirmation, receipt) is provided.
2. Non-Returnable Items
The following items are not eligible for return:
- Items purchased during sales, clearance, or promotions.
- Personalized, customized, or made-to-order products.
- Items that show signs of wear and tear, use, or damage not due to shipping.
3. Return Process
To initiate a return, please follow these steps:
-
Contact Us: Email us at cristalcart05@gmail.com within 7 days of receiving your order. Provide your order number, reason for the return, and any relevant photos (for defective or damaged items).
-
Return Authorization: Once your return request is approved, you will receive a Return Authorization and instructions on how and where to send your return.
-
Ship the Item: Pack the item securely in its original packaging and ship it back to us at the address provided. You are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect.
-
Inspection and Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. If approved, a refund will be processed to your original payment method within 7-10 business days.
4. Refunds
- Refund Method: Refunds will be issued to the original method of payment used during the purchase.
- Processing Time: Once the return is approved, refunds will be processed within 7-10 business days. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.
- Shipping Costs: Shipping costs are non-refundable unless the return is due to a damaged, defective, or incorrect item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or offer a full refund, including shipping costs, once the item is returned and inspected.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. Contact Us
For any questions or assistance with returns, please contact us: cristalcart05@gmail.com
Read Our Return & Refund Policy
7 Days Return or Exchanges
At cristalkart.com, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 7-day return window from the date of delivery for most items. Please review our return policy to understand the conditions and process.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The return request is made within 7 days of the delivery date.
- The item is unused, unworn, and in its original condition.
- The item is returned in the original packaging, with all tags and labels attached.
- Proof of purchase (e.g., order confirmation, receipt) is provided.
2. Non-Returnable Items
The following items are not eligible for return:
- Items purchased during sales, clearance, or promotions.
- Personalized, customized, or made-to-order products.
- Items that show signs of wear and tear, use, or damage not due to shipping.
3. Return Process
To initiate a return, please follow these steps:
-
Contact Us: Email us at cristalcart05@gmail.com within 7 days of receiving your order. Provide your order number, reason for the return, and any relevant photos (for defective or damaged items).
-
Return Authorization: Once your return request is approved, you will receive a Return Authorization and instructions on how and where to send your return.
-
Ship the Item: Pack the item securely in its original packaging and ship it back to us at the address provided. You are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect.
-
Inspection and Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. If approved, a refund will be processed to your original payment method within 7-10 business days.
4. Refunds
- Refund Method: Refunds will be issued to the original method of payment used during the purchase.
- Processing Time: Once the return is approved, refunds will be processed within 7-10 business days. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.
- Shipping Costs: Shipping costs are non-refundable unless the return is due to a damaged, defective, or incorrect item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or offer a full refund, including shipping costs, once the item is returned and inspected.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
7. Contact Us
For any questions or assistance with returns, please contact us: cristalcart05@gmail.com